If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

All Outlook Data Files (.pst) and Offline Data Files (.ost) are listed along with the name of the account the files are associated with. If you cannot open your Outlook data file or suspect that the file is damaged, use the Inbox Repair tool (scanpst.exe) to repair errors in the file.

Getting ready for the Windows 11 upgrade. How to check if your device meets Windows 11 system requirements after changing device hardware. Learn how to use the PC Health Check app to help you improve your device performance.

Your PC isn't working well and you recently installed an app. Restore from a system restore point. You suspect your device has been infected. Use installation media to reinstall Windows 11. Select one of the recovery options below and follow the steps to try to get things working again.

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Select Start > Settings > Apps > Apps & features. Apps & features in Settings. Select the More icon next to the app you want to fix. Select the Advanced options link under the name of the app (some apps don't have this option). On the page that opens, select Repair if it's available.

After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store. Visit the links below to find out about refunds for other types of products: Xbox subscription cancellations and refunds.

Many PC games let you play with an Xbox Wireless Controller instead of a keyboard or mouse. You can connect your controller to a Windows device by using a USB cable, the Xbox Wireless Adapter for Windows, or Bluetooth.

Open and run DxDiag.exe. This tool is used to collect info about devices to help troubleshoot problems with DirectX sound and video. A support person might ask for this info, or you might post it in a forum when you ask for help.

Virtualization lets your PC emulate a different operating system, like Android™ or Linux. Enabling virtualization gives you access to a larger library of apps to use and install on your PC. If you upgraded from Windows 10 to Windows 11 on your PC, these steps will help you enable virtualization.