Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

After you turn on two-step verification or set up the Authenticator app, you may run into issues if you use older devices (like Xbox 360 or a mail-sending security camera) that don't support two-step verification. For those devices, you can sign in with an app password instead. An app password is a long, randomly generated password that you provide only once instead of your regular password ...

Learn how to open MSConfig in Windows 10 using the taskbar search bar and access system configuration.

Buy stuff from Microsoft Store online (from your mobile device, on Xbox One, in the Microsoft Store app on your Windows 10/11 or Windows 8.1 device, or via the web).

For more information and to install the tool, see: About the Microsoft Support and Recovery Assistant. Additional resources: Office 365 Support Corner: These videos are created by Microsoft 365 support engineers to help you learn more about Microsoft 365, and are focused on support trends and top how-to questions and issues.. Calendar Checking Tool for Outlook (CalCheck)

Find out how to use Game Bar to capture game play, chat with friends, track achievements, and more.

If the order status is Canceled or Refunded, you no longer own the game or game add-on, and you won’t be able to start or play it.You can re-purchase the content if you still want to own it. If you don’t see the game or game add-on in your order history, search for it in Microsoft Store.

If the USB recovery drive doesn’t work on your Surface. If you can’t boot from your USB recovery drive or don’t see the Recover from a drive option, you may need to ensure that the boot-from-USB function in the Surface BIOS is enabled or configure the boot order so the USB drive is the first option. For more info, see Boot Surface from a USB device.

Check here for the known game issues that we're currently tracking and find out what you can do about them.

Instructions based on your UEFI (or BIOS) If your PC manufacturer isn't listed or you're unsure who it is, you may be able to find instructions for your UEFI (or BIOS).