There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

How to earn Microsoft Rewards points. It’s easy to rack up Microsoft Rewards points and earn your way toward great rewards like gift cards, movies, games, nonprofit donations, and more. Stay signed in with your Microsoft account and you'll earn points for doing the things you already do.

If you want to track your Microsoft Rewards order after you redeem an award, sign in to the Rewards page with your Microsoft account, select Redeem and then select Order history. On the Order history page, find your order and then look under Status. Open Rewards dashboard.

Check the game’s settings if you want to play only with people using the same device that you’re using. A related feature is Xbox Play Anywhere, which, when you own a game, gives you a choice of where to play—Xbox or a Windows 10/11 device. However, not all Play Anywhere games offer cross play.

Select your Xbox profile (or select Choose a profile and sign in to your account). Select My profile > Customize profile, and then select your current gamertag. Under Choose your new gamertag, enter the gamertag that you want in the available text box, and then select Check availability.

Sign in to SharePoint. SharePoint is a browser-based app that you connect to through your web browser, like so: Go to office.com, and sign in to your work or school account. In the upper left corner of the window, select the app launcher > All apps > SharePoint.

Junk email is retained for 30 days before it is automatically deleted and is not recoverable. For more information, see Recover deleted email messages in Outlook on the web. If you want to block an email address, enter the email address under. If you want to block all email from a domain, enter the domain name under.

Training: Switch to SharePoint Online from Google Sites and start working together with these quick instructions on how to access, upload, and share the content, information, and apps your team relies on with SharePoint Online.

If you subscribed to Ubisoft+ on a different platform and want to activate benefits on Xbox, you must link your Ubisoft account with the Microsoft account you use for Xbox gaming. To get started, select Join on any Xbox Ubisoft+ purchase page.