If you can't see the desktop and instead see a blue, black, or blank screen, see Troubleshoot blue screen errors or Troubleshoot black or blank screen errors. Check for Windows updates. Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

Installation media, such as a USB flash drive, can be used to install a new copy of Windows, perform a clean installation of Windows, or reinstall Windows. To create installation media, go to the software download website, where step-by-step instructions can be found.

After you've selected it, you'll see the available links for that type of Surface device model. Select the link for your model to get the latest firmware and drivers for sound, display, ethernet, and Wi-Fi. Choose your Surface device model. If you’re not sure what Surface model you’re using, look in the Surface app.

Pair a Bluetooth device in Windows. You can pair all kinds of Bluetooth devices with your PC—including keyboards, mice, phones, speakers, and a whole lot more. To do this, your PC needs to have Bluetooth. Some PCs, such as laptops and tablets, have Bluetooth built in.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

The Microsoft Mouse and Keyboard Center is an app that helps you make the most out of your Microsoft keyboard and mouse. Mouse and Keyboard Center helps you personalize and customize how you work on your PC. This app is not available for Windows S mode.

Connect your controller via USB cable. Plug a micro-USB charging cable into the top of the controller and plug the other end into your PC. If you’re using an Xbox Series X|S, Xbox Elite Wireless Controller Series 2, or Xbox Adaptive Controller, connect your controller by using a USB-C cable.

Use voice typing commands to insert punctuation marks. Use dictation to convert spoken words into text anywhere on your PC with Windows 10. Dictation uses speech recognition, which is built into Windows 10, so there's nothing you need to download and install to use it.

Find the information you need to build, run, and grow your small business with Microsoft 365. Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.

Open Get Help. If the Get Help app is unable to resolve your sound or audio issue, try the possible solutions listed: Windows 11 Windows 10. 1. Check your speaker output. 2. Run the audio troubleshooter. 3. Verify that all Windows Updates are installed.