Find out how to submit a request for a refund for a purchase of digital Xbox content.

Get more information about managing your Xbox subscriptions, issues with billing, and more.

Users get errors 0x800CCC0E & 0x800CCC0F synchronizing Gmail and Yahoo accounts in classic Outlook

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Learn how to use mobile operator billing as a payment option to buy Xbox subscriptions, games, and other content.

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Need help with an Xbox console, an Xbox game or Xbox network? Find out how to get in touch with us.

How to spot a "fake order" scam A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn ...

The quickest way to find out about the availability of a refund for an Xbox purchase is to go to your purchase history and find the transaction for which you want a refund:

Press the Xbox button on your controller to open the guide, and then go to Profile & system > Settings > Account > Subscriptions. Select the subscription that you want to manage.