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Request a refund for digital games | Xbox Support
Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date. Requests are for games in which you haven’t accumulated a significant amount of play time. Note As a limited exception, digital game products may be eligible for a refund within 30 days if you’re unsatisfied with ...
Find your Windows product key - Microsoft Support
Generally, if you bought a physical copy of Windows, the product key should be on a label or card inside the box that Windows came in. If Windows came preinstalled on your PC, the product key should appear on a sticker on your device. If you’ve lost or can’t find the product key, contact the manufacturer. To ensure your product key is ...
Applies To: Microsoft account dashboard
Uninstall or remove apps and programs in Windows
Select Start > All apps and search for the app in the list shown. Press and hold (or right-click) on the app, then select Uninstall. Uninstall in Settings. Select Start > Settings > Apps > Apps & features . Find the app you want to remove, select More > Uninstall. Note: Some apps can't be uninstalled from the Settings app right now.
Cloud gaming with Xbox | Xbox Support
Manage your Xbox subscription. Game Pass Ultimate or a supported free to play game is required for cloud gaming.
Contact Us - Microsoft Support
Open a service request in the Microsoft 365 admin center. This service is free. Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.
PC 版 Game Pass 常见问题解答 | Xbox Support
在 Windows 10/11 设备上,PC 版 Game Pass 计划中的大多数游戏都支持脱机模式,但请查看游戏的详细信息,以确保游戏支持该模式。. Xbox Game Pass 目录中的游戏支持在电脑脱机状态下畅玩,但是,在至多 30 天后,你需要将电脑重新连接到 Internet 以验证有效订阅 ...
Xbox Game Pass Ultimate 常见问题解答 | Xbox Support
是否可以恢复为主机版 Xbox Game Pass?. 你可以随时取消你的 Xbox Game Pass Ultimate 订阅,并且仍然享有 Ultimate 权益,直到预付时间结束,在该时间,你将不再需要付费。. Xbox 订阅取消和退款. 还可以从主机取消订阅。. 按控制器上的 Xbox 按钮 ,转到 “档案和系统 ...
How to use the PC Health Check app - Microsoft Support
How to open PC Health Check. In Windows, use Search on the taskbar to search for “PC Health Check,” then select it from the list of results. If a PC Health Check update is available, you can quickly install it for the latest version. If you don't have PC Health Check installed, you can install it by going to https://aka.ms ...
帮助赠送电子游戏作为礼物 | Xbox Support
你不能将游戏作为数字礼品发送. 以下是一些可能的原因:. 你已达到可发送的数字礼品数量限制。. 此策略旨在保护我们的游戏社区。. 可能需要等待 30 天才能再次尝试。. 此游戏可能无法以数字形式赠送。. 请查看产品页面。. 可作为礼品发送的数字产品包括 ...
Activate Windows - Microsoft Support
Activate Windows using a product key. A product key is a 25-character code, that looks like this: PRODUCT KEY: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX. During installation, you'll be prompted to enter a product key. Or, after installation, to enter the product key, select the Start button, and then select Settings > System > Activation > Update product ...