To start a new conversation, select New message. Enter the name or phone number of a contact. Select the person you want to send a message to. A new message thread opens for you to begin with. If you encounter issues while using messages, our troubleshooting tips may help.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Within emails that you receive in New Outlook, you can initiate a chat with the sender or start a group chat with all recipients of the message.

In the message input area, type a message, and then press the Enter key on your keyboard. You can tell when the other person is responding when a message appears above the message input area that tells you the person is typing a message.

To change your Mail settings so your inbox looks and behaves the way you want it to, see Personalize your new Mail experience in Outlook.com. Also check out the Outlook.com Community forum. Click any title below to expand it and see the instructions. Select Mail > Layout.

Learn how to personalize your experience on MSN by signing in with a Microsoft account.

Each of your apps is presented by a card where you can view app details and manage app actions such as pinning, privacy controls and app uninstallation. Open Microsoft Edge. If the web application is a PWA, Microsoft Edge will prompt you with the possibility of installing the application.

For your protection, Microsoft must verify your identity before you can proceed with resetting your password. Choose how you want to receive a verification code. If you don't see an option for where to send a code, or you no longer have access to any of the verification options shown, use this sign-in helper tool.

Teams lets you send and receive SMS messages from your desktop or mobile device. This is currently available to calling plan users in the United States and Canada. Note: SMS is enabled in the Teams admin settings. If you're unable to use SMS, please contact your administrator. From your list of chats, select New message .

Compose your message in the box at the bottom of the chat. To open formatting options, select Format to the right of your message. When your message is ready, select Send or press Enter to start the chat. You can also start a one-on-one chat from someone's profile card.