Če morate zamenjati dodatno opremo za Microsoftov računalnik, saj boste s pravilnimi koraki lahko poenostavili postopek. Spodaj je opisano, kako zamenjate dodatno opremo za Microsoftov računalnik:
Informacije na tej strani veljajo za te naprave:
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Adapters: Wireless Display Adapter, Microsoft Mobile Hub, Microsoft 4k Wireless Display Adapter
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Namizje: Wireless Desktop 800, Wired Desktop 400, Wired Desktop 400, Designer Bluetooth Desktop, Designer Bluetooth Desktop, Wired Desktop 600, Wired Desktop 600, Wireless Comfort Desktop 5000, Sculpt Comfort Desktop, Sculpt Ergonomic Desktop, Wireless Desktop 2000, Wireless Desktop 3000, Wireless Desktop 3050, Wireless Comfort Desktop 5050, Wireless Desktop 900, Wireless Desktop 850, Microsoft Bluetooth Desktop, Microsoft Wired Ergonomic Desktop, Natural Ergonomic Desktop 7000, Wireless Laser Desktop 6000
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Naglavni komplet: Slušalke Microsoft Modern USB-C, zvočnik Microsoft Modern USB-C, brezžične slušalke Microsoft Modern, slušalke Microsoft Modern USB, LifeChat LX-1000, LifeChat LX-3000, LifeChat LX-4000, LifeChat LX-6000
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Tipkovnico:All-in-One Media Keyboard, Microsoft Designer Compact Keyboard, Microsoft Number Pad, Microsoft Modern Keyboard, Microsoft Bluetooth Keyboard (NEW), Sculpt Mobile Keyboard, Universal Foldable Keyboard, Wedge Mobile Keyboard, Wedge Mobile Keyboard, Universal Mobile Keyboard, Microsoft Wired Ergonomic Keyboard (NEW), Internet Keyboard Pro, Microsoft Arc Keyboard, Natural Ergo Keyboard 4000, Sculpt Comfort Keyboard, Sculpt Ergonomic Keyboard, Wireless Keyboard 850, Wireless Keyboard 2000, Wired Keyboard 600
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Miško:Microsoft Ocean Plastic Mouse, Wireless Mouse 2000, Microsoft Bluetooth Ergonomic Mouse (NEW), Microsoft Wedge Mouse, Sculpt Mobile Mouse, Comfort Mouse 4500, Bluetooth Notebook Mouse, Sculpt Touch Mouse, Designer Bluetooth Mouse, Surface Arc Mouse, Wireless Mobile Mouse 4000, Wheel Mouse Optical, Microsoft Arc Mouse, Microsoft Modern Mouse, Microsoft Precision Mouse, Wireless Mobile Mouse 3500, Sculpt Comfort Mouse, Microsoft Classic IntelliMouse, Optical Mouse 200, Microsoft Modern Mobile Mouse, Sculpt Ergonomic Mouse, Wireless IntelliMouse Explorer, Wireless Mouse 5000, Basic Optical Mouse, Bluetooth Mobile Mouse 3600, Wireless Mouse 900, Microsoft Wired Ergonomic Mouse (NEW), Microsoft Bluetooth Mouse (NEW), ARC Touch Mouse, Comfort Mouse 3000, Microsoft Explorer Touch Mouse, Wireless Mobile Mouse 1850, Compact Optical Mouse 500, Wheel Mouse, ARC Touch BT, Wireless Mobile Mouse 1000
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Webcam:Microsoft Modern Webcam, LifeCam Studio, LifeCam Cinema, LifeCam HD-3000, LifeCam HD-5000, LifeCam HD-6000, LifeCam VX-1000
1. Preverite garancijo
Preveriti morate stanje garancije.
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Za Microsoftovo dodatno opremo za računalnike morate preveriti garancijo tako, da preverite dokazilo o nakupu in si ogledate njegovo dolžino ter pogoje tako, da obiščete jamstvo, storitve in popravilo strojne opreme.
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Za Microsoft Modern Webcam, Microsoft Modern USB-C Speaker, Brezžične slušalke Microsoft Modern, Microsoftove sodobne slušalke USB, Microsoftove sodobne slušalke USB: odprite account.microsoft.com/devices in izberite napravo, da si ogledate njeno jamstvo. Če vaše naprave ni na seznamu, izberite Registracija naprave, da jo dodate v svoj račun. Ko to naredite, boste videli datume kritja.
Če želite poiskati serijsko številko, v aplikaciji Microsoft Accessories Center potrdite polje Informacije o napravi. Aplikacijo Microsoft Accessory Center lahko prenesete in namestite iz trgovine Microsoft Store.
2. Pridobite podporo za naprave z garancijo
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Za Microsoft Modern Webcam, Microsoft Modern USB-C Speaker, Microsoft Modern Wireless Headset, Microsoft Modern USB Headset, Microsoft Modern USB Headset: go to account.microsoft.com/devices > Register device if not registered > click on info and support > Select start order
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Za vse druge Microsoftove dodatne opreme za računalnike obiščite spletno mesto Zahteva za zamenjavo garancije za Surface in Microsoftovo dodatno opremo, vpišite se v svoj Microsoftov račun in izpolnite obrazec zahteve.
