Note: This article applies only to Office 365 operated by 21Vianet in China.

Ready to install Office 2016 for Mac for Microsoft 365? This article tells you how.


To use Office for Mac 2016, you must have:

  • Mac OS X 10.10 or later

  • One of the following subscriptions:

    • Office 365 Enterprise E3

    • Microsoft 365 Apps for business

    • Microsoft 365 Business Standard

    • Microsoft 365 Apps for enterprise

    • Microsoft 365 Apps for enterprise for Students

    • Microsoft 365 Apps for enterprise for Faculty

    • Office 365 Midsize Business

    • Office 365 Small Business Premium

Note: Office 2016 for Mac for Office 365 operated by 21Vianet is not offered through the Apple store.

Download and install Office 2016 for Mac

  1. From your Mac, sign in to Office 365 operated by 21Vianet with your work or school account.

  2. Go to Settings Settings: update your profile, install software and connect it to the cloud > Office 365 Settings > Software.

  3. On the Software page, under Install Office 2016 for Mac, select Install to begin downloading the installer package.

    The Office 365 Settings install software screen on a Mac
  4. Once the download has completed, open Finder, go to Downloads, and double-click Microsoft_Office_2016_Installer.pkg.

  5. On the first installation screen, select Continue to begin the installation process.

    First Mac 2016 installation screen with "Continue" highlighted
  6. Enter your Mac login password to complete the installation.

    Enter your admin password to begin installing

After Office 2016 for Mac is installed, Word 2016 for Mac opens so you can activate Office and confirm your subscription. You should only have to do this once.

  1. Review the Word 2016 for Mac What's New screen, and then select Get started.

    What's New screen when you first start an Office app you just installed
  2. On the Sign in to Activate Office screen, select Sign In, and then enter your work or school account.

  3. After you sign in, you may see an alert asking for permission to access the Microsoft identity stored in your keychain. Select Allow or Always Allow to continue.

  4. On the next screen, choose an appearance for your Office installation, select Continue, and then select the Start Using Word button to open the app and complete the Office 2016 for Mac activation.

Need help?

If you can't complete the install after going through these steps, contact the 21Vianet support team.

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