Cloud gaming with Xbox | Xbox Support
Now you can play Xbox games with the Xbox app on a smart TV. No console required! Manage your Xbox subscription Game Pass Ultimate or a supported free to play game is required for cloud gaming. See what else you can do to get the most out of your subscription. Troubleshooting.
Request a refund for digital games | Xbox Support
Requests are for games in which you haven’t accumulated a significant amount of play time Note Submitting a request doesn’t guarantee a refund, especially if it doesn’t meet the above criteria. If the refund request is approved, you'll see it being processed on your Microsoft account, and you'll no longer be able to access the digital ...
Request a refund for digital games | Xbox Support
Refunds are typically issued for requests made within 14 days of the purchase date for games in which you haven’t accumulated a significant amount of play time. For single-use items (like consumables and in-game currency), your request is likely eligible only if the consumable was not redeemed or used.
All about the Xbox app for Windows | Xbox Support
Manage your Xbox profile: Change your gamerpic, online status, privacy settings, and much more. Xbox Game Pass: Play over 100 high-quality PC games, including iconic Bethesda games, new day one titles, and EA Play. Microsoft Store: Games you bought from the Store are ready to install from the Xbox app. Xbox Social: Connect and chat with friends, link social media accounts, start or join a ...
Get updates for apps and games in Microsoft Store
Learn more. Fix problems with apps from Microsoft Store. Manage your purchases from the Microsoft Store. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option.
Play games in offline mode on Windows | Xbox Support
Most games available in the Microsoft Store on your PC support offline play, but you can check the Store page details of the game to make sure your game supports offline mode. For example, most games with a campaign mode will be playable offline, but games with network co-op or multiplayer features will not work while you’re offline. ...
Manage storage on your Xbox console | Xbox Support
However, you can still manually update the games from My games & apps. Rename your storage devices. Select a drive, press Rename, then give your storage device a customized name that’ll be easy for you to recognize. Format the storage device. This will delete everything currently installed on the drive and format it for an Xbox console.
PC 版 Game Pass 常见问题解答 | Xbox Support
获取有关适用于 Windows 的 PC 版 Game Pass 订阅的常见问题的解答。确保 Windows Xbox 应用中报告的 Microsoft Store 帐户 是用于购买 Game Pass 订阅的帐户。 在电脑上,Microsoft Store 帐户用于设备范围的购买和所有权,包括在 Windows 版 Xbox 应用中访问 Game Pass 的权益。 ...
Sign-in problems with in-game accounts on Windows | Xbox Support
To check whether you're still connected on a device that’s running Windows 11: Select the Start button on the taskbar.; Select Settings, and then select Network & internet.; Check to see if your network is connected. If your network isn’t connected or if you’re having connectivity problems, select the Start button on the taskbar, and then select Control Panel.
Troubleshoot gameplay, performance, and stability issues on a Windows ...
Games use more power than most other apps or programs, which generates more heat. Make sure your computer is adequately ventilated (no obstructions around your PC) and that the fan’s exhaust vent isn’t blocked. Note that overclocking a processor (CPU) or video card (GPU) can also contribute to overheating. ...