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Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

To check if Windows 11 is ready for your device, go to Start > Settings > Update & Security > Windows Update and select Check for updates. If the upgrade is available for your device and you want to proceed, download and install it. Note: Downloading and installing Windows 11 will most likely take longer than a typical Windows 10 feature update.

Possible causes. Use the charger and cable included with your PC. Make sure you're connecting your charger to the USB-C charging port on your PC. Use a can of compressed air to clean the USB-C port on your PC. The charger isn’t compatible with your PC. The charger isn’t powerful enough to charge your PC.

To reset your PC, go to Start > Settings > System > Recovery . Next to Reset this PC , select Reset PC. Then, select Keep my files, choose cloud or local, change your settings, and set Restore preinstalled apps? to No . Open Recovery settings. Note: If you don't see the option to Restore preinstalled apps, it means your PC doesn't have ...

Here's how: Select Start > Settings > Windows Update and, next to Get the latest updates as soon as they're available, set the toggle to On. Note: Whether you set the toggle to Off or On, you'll still get the regular security updates as usual. The toggle determines how quickly you get the additional non-security updates, fixes, feature updates ...

Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn about what effect closing a Microsoft account might have on your other apps and services.

Select Install (or depending on your version, Install apps> ). From the home page select Install apps (If you set a different start page, go to aka.ms/office-install .) For Microsoft 365 operated by 21 Vianet go to login.partner.microsoftonline.cn/account. For Microsoft 365 Germany go to portal.office.de/account.

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