Note: If you don't see security questions after you select the Reset password link, make sure your device name isn't the same as your local user account name (the name you see when you sign in).To see your device name, right-click Start , select System, and scroll to the Device specifications section. If the device name is the same as your account name, you can create a new administrator ...

If the Get Help app is unable to resolve your sound or audio issue, try the possible solutions listed: 1. Check your speaker output. 2. Run the audio troubleshooter. 3. Verify that all Windows Updates are installed. 4. Check your cables, plugs, jacks, volume, speaker, and headphone connections.

更改或重置 Windows 密码. 如果你忘记或丢失了 Windows 设备的密码，可以更改或重置密码。. 若要开始，请从以下选项卡中选择你的 Windows 版本。. Microsoft 非常重视安全性。. Microsoft 帐户、Windows 操作系统和其他 Microsoft 产品包括密码来帮助保护你的信息。. 本文提供 ...

安装 Windows 11 的其他方法（不推荐）. 使用安装助手进行升级. 我们建议你等到设备可以升级到 Windows 11 后再使用安装助手。. 准备就绪后，可以在 Windows 11 软件下载页 上找到它。. 创建 Windows 11 安装媒体. 在 Windows 11 软件下载页面 上，选择 立即创建工具 ，然后 ...

如果运行的是 Windows 10、Windows 8.1 或 Windows 8，请先运行收件箱部署映像服务和管理 (DISM) 工具，然后再运行系统文件检查器。. (如果运行的是 Windows 7 或 Windows Vista，请跳到步骤 3.) 键入以下命令，然后按 Enter： 完成命令操作可能需要几分钟时间。. DISM.exe /Online ...

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To check if Windows 11 is ready for your device, go to Start > Settings > Update & Security > Windows Update and select Check for updates. If the upgrade is available for your device and you want to proceed, download and install it. Note: Downloading and installing Windows 11 will most likely take longer than a typical Windows 10 feature update.

Open your Windows Security settings. Select Virus & threat protection > Protection history. The Microsoft Defender Offline scan will automatically detect and remove or quarantine malware. Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.

Note: The steps to install the 2019, 2016, or 2013 versions of Office Professional Plus, Office Standard, or a stand-alone app such as Word or Project might be different if you got Microsoft 365 through one of the following: Microsoft Workplace Discount Program (formerly known as Home Use Program): If you bought Microsoft 365 for personal use through your company, see Install Office through ...

This article applies if you’ve recently made changes to your device hardware and are trying to upgrade to Windows 11. Hardware changes might affect your upgrade eligibility, though you’ll need to take a few steps to see your updated eligibility in Settings.