注意: 如果你拥有的是套件，如 Microsoft 365 家庭版、Office 家庭和学生版 2016 或 Office 家庭和学生版 2013，请搜索套件名称，即便你只想修复 Word 或 Excel 等特定应用程序。如果你拥有的是独立应用程序，如 Word 或者 Excel，请搜索应用程序名称。

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Press and hold the Xbox button , and then select Report a problem to launch the Report a Problem app.; Select Reproduce with advanced diagnostics.; Read through the details about media tracing. When you’re ready, select Start trace.; On the How to reproduce with tracing instructional page, select Continue.Report a Problem will suspend in the background.