应用对象
Windows 8.1 Enterprise Windows 8.1 Pro Windows 8.1 Surface Pro 3

症状

在 Microsoft Surface Pro 3 运行 Sysprep.exe 时,您可能会收到以下错误消息:

Sysprep was not able to validate your Windows installation. Review the log file at %windir%\system32\Sysprep\panther\setupact.log for details.  After resolving the issue use Sysprep to validate your installation again. Reviewing the setupact.log may show the following errors:2014-11-03 20:57:55, Error                 SYSPRP BitLocker-Sysprep: BitLocker is on for the OS volume. Turn BitLocker off to run Sysprep. (0x80310039)[gle=0x00000001]2014-11-03 20:57:55, Error      [0x0f0082] SYSPRP ActionPlatform::LaunchModule: Failure occurred while executing 'ValidateBitLockerState' from C:\Windows\System32\BdeSysprep.dll; dwRet = 0x80310039[gle=0x00000001]2014-11-03 20:57:55, Error                 SYSPRP SysprepSession::Validate: Error in validating actions from C:\Windows\System32\Sysprep\ActionFiles\Generalize.xml; dwRet = 0x803100392014-11-03 20:57:55, Error                 SYSPRP RunPlatformActions:Failed while validating SysprepSession actions; dwRet = 0x803100392014-11-03 20:57:55, Error      [0x0f0070] SYSPRP RunExternalDlls:An error occurred while running registry sysprep DLLs, halting sysprep execution. dwRet = 0x803100392014-11-03 20:57:55, Error      [0x0f00d8] SYSPRP WinMain:Hit failure while pre-validate sysprep generalize internal providers; hr = 0x80310039If you run manage-bde -status command it will show the following:Disk volumes that can be protected withBitLocker Drive Encryption:Volume C: [OSDisk][OS Volume]    Size:                 118.34 GB    BitLocker Version:    2.0    Conversion Status:    Encryption in Progress    Percentage Encrypted: 97.8%    Encryption Method:    AES 128    Protection Status:    Protection Off    Lock Status:          Unlocked    Identification Field: Unknown    Key Protectors:       None Found 

注意:出现此问题可以在任何系统上支持连接待机状态。

原因

因为 Windows 自动启动基于 Windows 8.1 的支持 InstantGo (备用连接) 的计算机上使用 BitLocker 加密的驱动器,将出现此问题。

解决方案

若要解决此问题,请在命令提示符处,作为管理员,请运行以下命令:管理 bde-c: 关闭备注:

  • 该命令可能需要一些时间才能完全解密驱动器。您可以运行管理 bde-command 来监视进度。

  • 完成完全解密时,您可以再次运行 Sysprep.exe。

  • 若要避免此问题,Windows 在初始安装过程,PreventDeviceEncryption 值设置为 True unattend.xml 文件中生成参考图像在 out-of-body 体验 (OOBE) 阶段。有关详细信息,请参阅PreventDeviceEncryption

详细信息

Unattend.xml 文件中设置值后,将创建下面的注册表子项和注册表项:

子项: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\BitLocker名称: PreventDeviceEncryption类型: REG_DWORD数据: 0x00000001

需要更多帮助?

需要更多选项?

了解订阅权益、浏览培训课程、了解如何保护设备等。