Certain characters are not displayed correctly in the Host Integration Server 2009 3270 Emulator when Turkish code pages are used

Symptoms

In a Microsoft Host Integration Server 2009 environment, you configure the EBCDIC code page to use Turkish Latin 5 1026 or Turkish 905. In this scenario, certain characters are not displayed correctly in the 3270 Emulator that is included in Host Integration Server 2009.

This issue does not occur when you use the 3270 Emulator that is included in Microsoft Host Integration Server 2004.

Cause

This problem occurs because of an incorrect data mapping issue in the 3270 Emulator.

Resolution

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

The English (United States) version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

For Host Integration Server 2009, 32-bit edition

For Host Integration Server 2009, 64-bit edition

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.