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Microsoft 365 Outlook

After someone grants you delegate access to act on their behalf, you can add that person's mailbox to your folder pane for easy access from now on:

  1. Select File > Account Settings > Account Settings

  2. On the Email tab in the list, select the Exchange account type, select Change, and then select More Settings

  3. On the Advanced tab, under Open these additional mailboxes, select Add, and then enter the mailbox name of the person whose mailbox that you want to add to your user profile. If you do not know the mailbox name, ask the person who granted you Delegate Access permissions.

Tip: For an overview of the complete "delegate" process, see Send email on behalf of someone else.

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