PRB: Error Message "0x8009000F = Object Already Exists"

While attempting to reinstall Internet Information Services (IIS) 5.0 or later, the following error message occurs:

This problem has been seen after the installation of PCAnywhere.

To resolve the problem, use these steps:

1. Remove IIS (by using Add/Remove Programs in Control Panel).
2. Using Windows Explorer, change to the following directory:
   • If the Windows installation is an upgrade navigate to:
     %windir%\Profiles\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys
   • If the Windows installation is a new installation navigate to:
     %system root%\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys
     NOTE: Files in this directory are hidden. To view this folder and files, select the Show hidden files and folders option button in Folder Options.
     
     
3. Copy all the files in the MachineKeys directory to another location (to back them up).
4. Delete all the files from the MachineKeys directory except the newest one (and not the backups!).NOTE: If you are unable to delete any of these files, try taking ownership of this directory. To do this, follow these steps:
   
   
   1. Right-click the MachineKeys folder.
   2. Click Properties.
   3. Click the Security tab.
   4. Click Advanced.
   5. Click the Owner tab.
   6. Highlight the Administrators group to change the owner.
   7. Select Replace owner on subcontainers and objects.
   8. Click OK.
5. Look for the following folder:
   %systemroot%\system32\Microsoft\Crypto\RSA\MachineKeys
   If this folder exists, repeat steps 3 and 4 on this folder.
   
   
6. Restart the computer.
7. Install IIS (by using Add/Remove Programs in Control Panel).

For additional information about setting the correct NTFS rights on the MachineKeys directory, click the article number below to view the article in the Microsoft Knowledge Base: For more information, see the following Knowledge Base article: