When you start the computer, Notepad starts and one or more
text documents that contain the following lines appears on the Windows desktop:
[.ShellClassInfo]
LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787
This behavior may occur if the following conditions are
true:
- A Desktop.ini file exists in one or more of the following
folders, where drive is the drive on which Windows
is installed:
- drive:\Documents and
Settings\All Users\Start Menu\Programs\Startup
- drive:\Documents and
Settings\All Users\Start Menu\Programs
- drive:\Documents and
Settings\All Users\Start Menu
-and- - The Desktop.ini file contains the following lines:
[.ShellClassInfo]
LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787
To resolve this behavior, use one of the following methods:
Method 1: Delete the Desktop.ini File
- Start Windows Explorer.
- On the Tools menu, click Folder
Options, and then click the View tab.
- In the Advanced settings box, click to
clear the Hide extensions for known file types check box and
the Hide protected operating system files check box (if they
are not already cleared), and then click OK.
- Delete any occurrences of the Desktop.ini file that
contains the lines described earlier in the "Symptoms" section of this article.
To do so:
- Locate each of the following folders, right-click the
Desktop.ini file (if the file exists in that folder), and then
click Open:
- drive:\Documents and
Settings\All Users\Start Menu\Programs\Startup
- drive:\Documents and
Settings\All Users\Start Menu\Programs
- drive:\Documents and
Settings\All Users\Start Menu
where drive is the drive on
which Windows is installed. - Verify that the file contains the following lines:
[.ShellClassInfo]
LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787
If the file contains these lines, right-click the file, click
Delete, and then click Yes when you are
prompted to confirm the deletion.
- Restart your computer and verify that the issue is
resolved.
Method 2: Use the System Configuration Utility (Msconfig.exe) to Disable the Startup Item
- Click Start, and then click
Run.
- In the Open box, type
msconfig, and then click OK.
- Click the Startup tab.
- Click to clear the check box beside any
desktop entries in the Startup Item column
that are listed as Common Startup in the
Location column, and are also located in any of the following
locations (as indicated in the Command column):
- drive:\Documents and
Settings\All Users\Start Menu\Programs\Startup
- drive:\Documents and
Settings\All Users\Start Menu\Programs
- drive:\Documents and
Settings\All Users\Start Menu
- Click OK to quit the System Configuration
Utility.
- Restart your computer and verify that the issue is
resolved.
For more information about how to troubleshoot by using the System
Configuration Utility in Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:
310560
(http://support.microsoft.com/kb/310560/
)
How to troubleshoot configuration errors by using the System Configuration utility in Windows XP