Article ID: 829477 - Last Review: June 10, 2008 - Revision: 2.3 Known sound issues in Halo: Combat EvolvedOn This PageSYMPTOMSMicrosoft Halo: Combat Evolved uses a self-contained set of
codices to play back both video and sound. Halo does not install any codices
nor does it use any codices from the Microsoft Windows system directories. A
codec (compression/decompression) is a tool that allows the correct playback of
sound and video. This article only addresses sound codices. Note The plural of codec is codices. If you are experiencing an issue that is not listed in this article, you may have to remove and reinstall the game to obtain fresh versions of the Halo codices. When you play Halo, you may experience one or more of the following symptoms with sounds in the game:
CAUSEThis behavior may occur if one or more of the following
conditions are true:
RESOLUTIONTo resolve the behaviors that are listed in the "Symptoms"
section of this article, use one or more of the following methods in the order
that they appear. Method 1: Check the speaker connections and volumeMake sure that you connect your speakers correctly to your computer and that you turn up the volume on the speakers and in Windows.Method 2: Configure the sound settings in the gameTo configure the sound settings in the game, see the "More information" section of this article. Typically, when you lower a setting or when you turn off a setting, it may increase performance of the game but may reduce the quality of sound.Method 3: Update the sound driver for your sound cardTo update your sound driver, contact the manufacturer of your sound card.For information about how to contact your sound card manufacturer, visit the following Microsoft Web site: http://support.microsoft.com/gp/vendors
(http://support.microsoft.com/gp/vendors)
Microsoft provides third-party contact information to help you
find technical support. This contact information may change without notice.
Microsoft does not guarantee the accuracy of this third-party contact
information.
WORKAROUNDThe steps in this article have been written for Microsoft
Windows XP unless otherwise noted. General audio issuesMake sure that your speaker mode is set to match the type of speaker output on your computer. Your speaker mode may not match the type of speaker output on your computer if you switch back and forth between listening to headphones and listening to 4.1/5.1 speakers.Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps. If your speaker mode is not correct, 3D sounds may be heard incorrectly or not at all. To set your speaker mode, follow these steps:
If you use Microsoft Windows 98 Second Edition or Microsoft Windows Millennium Edition (Me), make sure that you have all the most recent Microsoft Windows Updates. If you do not have the most recent Windows Updates, you may experience problems with sound during game play. For more information about Windows Updates, visit the following Microsoft Web site: http://v4.windowsupdate.microsoft.com/en/default.asp
(http://v4.windowsupdate.microsoft.com/en/default.asp)
Specific hardware issuesAureal Vortex cardsWhen you try to use this sound card with Halo, the audio may not function correctly, or the audio may not function at all. To resolve this issue, turn off Hardware Acceleration. To do this, follow these steps:
Hercules Game Theater XP sound card in Windows 98 Second EditionWhen you try to use this sound card with a Windows 98 Second Edition-based computer, you may experience stuttering and sound distortion.To work around this issue, turn on direct memory access (DMA) in your integrated device electronics (IDE) controller in Windows 98 Second Edition and Windows Millennium Edition (Me). When you turn on DMA on your computer, you improve the game performance and stability. To turn on DMA, follow these steps:
Hercules Game Theater XP sound card in Microsoft Windows XP ProfessionalWhen you try to use this sound card on a Windows XP Professional-based computer the audio may not function correctly. For example, grenade sound effects may play too low. To resolve this issue, download and install the most recent DirectX-compatible drivers for your sound card.Realtek ALC650 sound card in Microsoft Windows XP Home EditionWhen you try to use this sound card on a Windows XP Home-based computer, Halo may not function correctly. Typically, this issue occurs when you have Environmental Audio Extensions (EAX) sound turned on in the game.Montego II Quadzilla sound card in Windows 2000When you try to use this sound card on a Windows 2000-based computer, the audio may not function correctly during game play. To resolve this issue, download and install the most recent drivers for this sound card. For more information about installing drivers for this sound card, visit the following Turtle Beach Web site:http://turtlebeach.com
(http://turtlebeach.com)
AC97 VIA-8235While you are playing, the game may quit and go back to the desktop. To resolve this issue, download the latest sound drivers. If the issue continues to occur, upgrade your sound card.MORE INFORMATIONYou can adjust a range of sound options in Halo. The
following table describes these features and the potential results of adjusting
them. Collapse this table
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products. Music and sound help with Windows 7 (http://windows.microsoft.com/en-us/windows7/help/music-sound) No audio in Windows Vista (http://support.microsoft.com/gp/no_sound) No audio device error message in Windows Vista (http://support.microsoft.com/gp/no_sound) Sound problems in Windows XP (http://support.microsoft.com/kb/307918)
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