Article ID: 835304 - View products that this article applies to.
A DHCP client computer occasionally cannot obtain an IP address from a server that is running a non-Microsoft version of a Dynamic Host Configuration Protocol (DHCP) service. If you wait for several minutes and then restart the client computer, you may be able to obtain an IP address.
This problem occurs if all the following conditions are true:
However, if the DHCP server is configured to ignore "duplicate" DHCP discover messages, the DHCP server replies only to the first DHCP discover message with a DHCP offer message. The DHCP server ignores subsequent DHCP discover messages. Therefore, the client computer never receives the third DHCP offer message.
To resolve this problem, configure the DHCP server to not ignore "duplicate" DHCP discover messages. For example, if you are using a Lucent VitalQIP DHCP server device, configure the CheckTransactionID=0 parameter in the Dhcpd.pcy file so that the DHCP server answers all DHCP discover messages. Contact the manufacturer of your DHCP server device for information about how to configure this setting.For information about how to contact your DHCP server device manufacturer, visit the following Microsoft Web site:
http://support.microsoft.com/gp/vendorsMicrosoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Article ID: 835304 - Last Review: June 16, 2008 - Revision: 2.1