Article ID: 896179 - Last Review: March 22, 2007 - Revision: 1.6 The Lsass.exe process stops responding or uses 100 percent of the CPU resources on a Microsoft Windows 2000-based computer
On This PageSYMPTOMSYou may experience one of the following symptoms on a Microsoft Windows
2000-based computer:
Event Type: Error Event Source: LsaSrv Event Category: Devices Event ID: 5000 Date: <date> Time: <time> User: N/A Computer: <computer name> Description: The security package Negotiate generated an exception. The package is now disabled. The exception information is the data. RESOLUTIONHotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support
(http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.PrerequisitesNo prerequisites are required.Restart requirementYou must restart the computer to reinitialize the Lsass.exe process after you apply this hotfix.Hotfix replacement informationThis hotfix does not replace any other hotfixes.File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.Date Time Version Size File name ----------------------------------------------------------- 24-Mar-2004 02:17 5.0.2195.6876 388,368 Advapi32.dll 24-Mar-2004 02:17 5.0.2195.6866 69,904 Browser.dll 24-Mar-2004 02:17 5.0.2195.6824 134,928 Dnsapi.dll 24-Mar-2004 02:17 5.0.2195.6876 92,432 Dnsrslvr.dll 24-Mar-2004 02:17 5.0.2195.6883 47,888 Eventlog.dll 24-Mar-2004 02:17 5.0.2195.6890 143,632 Kdcsvc.dll 18-Mar-2005 06:03 5.0.2195.7036 206,608 Kerberos.dll 21-Sep-2003 00:32 5.0.2195.6824 71,888 Ksecdd.sys 15-Oct-2004 18:16 5.0.2195.6987 513,296 Lsasrv.dll 25-Feb-2004 23:59 5.0.2195.6902 33,552 Lsass.exe 11-Mar-2004 02:37 5.0.2195.6897 123,152 Msv1_0.dll 10-Jun-2004 16:58 5.0.2195.6949 309,008 Netapi32.dll 24-Mar-2004 02:17 5.0.2195.6891 371,472 Netlogon.dll 24-Mar-2004 02:17 5.0.2195.6896 1,028,880 Ntdsa.dll 24-Mar-2004 02:17 5.0.2195.6897 388,368 Samsrv.dll 24-Mar-2004 02:17 5.0.2195.6893 111,376 Scecli.dll 24-Mar-2004 02:17 5.0.2195.6903 253,200 Scesrv.dll 07-Feb-2005 05:35 5.0.2195.7026 6,301,696 Sp3res.dll 24-Mar-2004 02:17 5.0.2195.6824 50,960 W32time.dll STATUSMicrosoft has confirmed that this is a bug in the Microsoft
products that are listed in the "Applies to"
section. MORE INFORMATION
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
816915
(http://support.microsoft.com/kb/816915/
)
New file naming schema for Microsoft Windows software update
packages
824684
(http://support.microsoft.com/kb/824684/
)
Description of the standard terminology that is used to describe Microsoft software updates
| Article Translations
|
Back to the top
