Article ID: 905465 - Last Review: October 30, 2007 - Revision: 11.4

TechNet Support WebCast: How to troubleshoot the Microsoft Exchange Client by using Microsoft Network Monitor

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Session Summary

Thursday, August 11, 2005: 10:00 AM Pacific time (Coordinated Universal Time -7 hours)

This Support WebCast will describe how support engineers use the Microsoft Network Monitor utility to troubleshoot Exchange Client connectivity issues. We will go over a generic remote procedure call (RPC) logon sequence, best practices, tips and tricks, and why we ask for concurrent Client and Server captures to help resolve support incidents. We will also examine Network Monitor captures that were taken during support incidents to show how they helped resolve the issue.

This is a Level 200 (http://support.microsoft.com/default.aspx?scid=gp;en-us;webcastlevels&sd=gn) session that will be presented by Tim Hackbart.

Tim Hackbart specializes in client and mobility offerings as a technical lead for the Enterprise Business Applications group. Tim has been with Microsoft since 1997. Before he joined the Enterprise Business Applications team in 1999, he worked in the Platforms division and specialized in networking.

Viewing the Presentation

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View this On-demand Recording (https://www.livemeeting.com/cc/msevents/view?id=msft081105oc&pw=N7ZD3Q)

This Web site features Live WebCasts that use Microsoft® Office Live Meeting. If you have already installed Live Meeting, your computer will start the appropriate viewer and play the WebCast without any additional action from you. If you have not installed Live Meeting, or you have previously installed an earlier version of the software, you may have to download the required software to view the Live events.

Additional Resources

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Download the presentation (http://download.microsoft.com/download/0/d/c/0dc23b8a-8c06-4861-98e6-55d6b6ed1257/wc081105.exe) - This is a Microsoft PowerPoint (.ppt) file.
If you do not have PowerPoint and you want a copy of the slides, use the PowerPoint Viewer (http://www.microsoft.com/downloads/details.aspx?FamilyID=428d5727-43ab-4f24-90b7-a94784af71a4&DisplayLang=en) (1,911 KB).

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Read the transcript from this event (http://download.microsoft.com/download/0/d/c/0dc23b8a-8c06-4861-98e6-55d6b6ed1257/wct081105.exe)

Provide Feedback on this Broadcast (http://support.microsoft.com/common/survey.aspx?scid=sw;en;1073&p0=wc&p1=en-us&p2=wc081105)

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