Article ID: 166439 - View products that this article applies to.
This article was previously published under Q166439
When you attempt to view a message that contains Rich Text Format (RTF) or Enriched Text Format (ETF) text, the text may not be visible or it may appear as an attachment. RTF information encapsulated in a Winmail.dat file may appear as a .dat attachment, or may not be visible. You cannot see embedded objects in the message, although you can see file attachments.
Outlook Express does not support .rtf files, .etf files, Winmail.dat files, or embedded objects in messages. Outlook Express cannot display RTF or ETF text.
To work around this issue, use one of the following methods:
Microsoft Exchange supports and uses RTF. Messages sent to Microsoft Mail recipients have the RTF information encapsulated in a Winmail.dat attachment file.
Article ID: 166439 - Last Review: November 21, 2003 - Revision: 2.0