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OLEXP: Right-Click May Not Display Context Menu
Article ID: 190056 - View products that this article applies to.
This article was previously published under Q190056
When you are using multiple monitors and you are running Microsoft Outlook Express on a monitor other than the primary monitor, the context menu may not appear when you right-click a server or folder.
This issue occurs because Outlook Express is not totally compatible with the multiple display support feature in Microsoft Windows 98. Outlook Express uses the 0,0 coordinate (the upper-left corner of the screen) to determine where to display its context menus. With multiple monitors, the coordinate values may be negative numbers that Outlook Express is unable to interpret correctly.
To work around this issue, use either of the following methods:
Method 1Use Outlook Express on your primary monitor.
Method 2If your monitors are arranged in a horizontal row, set the leftmost monitor to be monitor 1 using the Display tool in Control Panel. To do so, follow these steps:
For additional information about a related issue with multiple display support in Microsoft Windows 98, please see the following article in the Microsoft Knowledge Base:
180177For additional information about how to enable multiple display support in Windows 98, please see the following article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/180177/EN-US/ )Dialog Boxes Are Displayed on Primary Monitor
(http://support.microsoft.com/kb/179602/EN-US/ )How to Enable Multiple Display Support Using Windows 98