Print Screen Functionality on Terminal Server Client

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This article was previously published under Q192523

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SYMPTOMS

The ALT-PRINT SCREEN functionality that pastes a current screen shot to the Clipboard in Windows 95, and Windows NT is not available on the RDP version 4.0 client connecting to a Windows NT 4.0 Terminal Server. The functionality is available on the Windows NT Server 4.0, Terminal Server Edition, console.

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CAUSE

This functionality is not available through the Microsoft Windows NT Terminal Server using RDP version 4.0 and the RDP version 4.0 Client.

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RESOLUTION

This functionality has been added on the Windows 2000 Server with Terminal Services and the RDP 5.0 client and Advanced Client.

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MORE INFORMATION

Remote Desktop Protocol (RDP) Features and Performance

http://download.microsoft.com/download/8/4/f/84fc80a7-661f-4c96-b5d6-cf73903b09f2/rdpfandp.doc (http://download.microsoft.com/download/8/4/f/84fc80a7-661f-4c96-b5d6-cf73903b09f2/rdpfandp.doc)

For more information, see the Readme file that ships with the Terminal Services Advanced Client (TSAC) on the SP1 CD-ROM, or at the following Web site:

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=33ad53d8-9abc-4e15-a78f-eb2aabad74b5 (http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=33ad53d8-9abc-4e15-a78f-eb2aabad74b5)

The following information is an excerpt from a chart in the Readme file of the ActiveX client Tswebsetup.exe that ships with Service Pack 1. This same chart works on the Windows 2000 standard client.

CTRL+ALT+MINUS SIGN (-) symbol on the numeric keypad

Places a snapshot of the active window, within the client, on the Terminal server clipboard (provides the same functionality as pressing PRINT SCREEN on a local computer).

CTRL+ALT+PLUS SIGN (+) symbol on the numeric keypad

Places a snapshot of the entire client window area on the Terminal server clipboard (provides the same functionality as pressing ALT+PRINT SCREEN on a local computer).

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