Add/Remove Programs Icon or Tabs Missing

Article translations Article translations
Article ID: 195064 - View products that this article applies to.
This article was previously published under Q195064
Expand all | Collapse all

SYMPTOMS

When you attempt to add or remove a component in Windows 95/98, you may experience one of the following symptoms:
  • The Add/Remove Programs icon is missing in Control Panel.
  • The Windows Setup and Startup Disk tabs are missing in the Add/Remove Programs tool.

CAUSE

This behavior can occur if the Appwiz.cpl or Setupx.dll file is missing or damaged.

RESOLUTION

To resolve this behavior, follow these steps:
  1. Click Start, point to Find, and then click Files Or Folders.
  2. If the Add/Remove Programs icon is missing, type "appwiz.cpl" (without quotation marks) in the Named box, and then click Find Now.

    If the Windows Setup and Startup Disk tabs are missing, type "setupx.dll" (without quotation marks) in the Named box, and then click Find Now.
  3. In the list of found files, right-click the Appwiz.cpl or Setupx.dll file, click Rename, type a new name for the file (such as Appwiz.xxx or Setupx.xxx), and then press ENTER.
  4. Quit the Find tool.
  5. Extract a new copy of the Appwiz.cpl or Setupx.dll file from your original Windows 95/98 disks or CD-ROM to the <drive>:\<windows>\system folder, where <drive> is the drive on which Windows 95/98 is installed, and <windows> is the folder in which Windows 95/98 is installed.

    If you are using Windows 95, you can extract the Appwiz.cpl or Setupx.dll file from the following locations:

    Appwiz.cpl File:
    - The Win95_10.cab cabinet file on the Windows 95 CD-ROM.
    - The Win95_11.cab cabinet file on the original Windows 95 DMF disks.
    - The Win95_17.cab cabinet file on the original Windows 95 non-DMF disks.
    - The Win95_16.cab cabinet file on the Windows 95 OEM Service Release 2 CD-ROM.

    Setupx.dll File:
    - The Precopy1.cab cabinet file on the Windows 95 CD-ROM.
    - The Precopy2.cab cabinet file on the original Windows 95 DMF disks.
    - The Precopy2.cab cabinet file on the original Windows 95 non-DMF disks.
    - The Precopy2.cab cabinet file on the Windows 95 OEM Service Release 2 CD-ROM.

    For information about using the Extract tool, please see the following article in the Microsoft Knowledge Base:
    ARTICLE-ID: 129605
    TITLE : How to Extract Original Compressed Windows Files

    If you are using Windows 98, you can extract the Appwiz.cpl or Setupx.dll file using the System File Checker tool. For more information about using the System File Checker tool, please see "System File Checker Tool" section of the following article in the Microsoft Knowledge Base:
    ARTICLE-ID: 129605
    TITLE : How to Extract Original Compressed Windows Files
  6. Restart your computer.

Properties

Article ID: 195064 - Last Review: January 23, 2007 - Revision: 1.2
APPLIES TO
  • Microsoft Windows 98 Standard Edition
  • Microsoft Windows 95
Keywords: 
kbprb kbui KB195064

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com