Error 1722 returned when uninstalling Opalis Integration Server Management Server component from Add/Remove Programs

Article ID: 2023392
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Symptoms

When attempting to uninstall Opalis Integration Server Management Server component using Add/Remove Programs, the following error is returned:

"Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."

Cause

The installation package has become corrupt and cannot process the uninstallation action.

Resolution

The Windows Installer Cleanup utility (MSICUU2.exe) that was previously referred to in this article resolved some installation problems but sometimes caused issues with other programs or components that are installed on the computer. Because of this, the tool has been removed from the Microsoft Download Center.

See the following Microsoft Knowledge Base article for steps to troubleshoot uninstallation issues with products that use Windows Installer:

2438651  How to troubleshoot problems that may occur when you install, uninstall, or upgrade a program on a Windows-based computer

If you followed these steps and the issue is still not resolved you may have to contact Microsoft Support for additional assistance. For information about how to contact Microsoft Support, visit the following Microsoft website. Some charges may apply.

http://support.microsoft.com (http://support.microsoft.com)

You may also want to visit a Microsoft Community website where you can ask questions and receive answers from other users for free. Microsoft Community is a support forum for consumer customers. To visit Microsoft Community, visit the following Microsoft website:

http://answers.microsoft.com ( http://answers.microsoft.com)

More Information

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Article ID: 2023392 - Last Review: October 26, 2012 - Revision: 8.0
Keywords: 
KB2023392

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