Article ID: 205933 - Last Review: January 23, 2007 - Revision: 2.1

RIVA 128 Video Adapters Are Incompatible with Multiple Display Feature

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This article was previously published under Q205933
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
http://support.microsoft.com/default.aspx/w98?sid=460 (http://support.microsoft.com/?scid=http%3a%2f%2fsupport.microsoft.com%2fdefault.aspx%2fw98%3fsid%3d460)
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SYMPTOMS

When you add a secondary video adapter to a computer that uses a RIVA 128 video adapter as the primary video adapter, the computer may stop responding (hang).
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CAUSE

This behavior is caused by an incompatible driver that is used by the RIVA 128 video adapter. RIVA 128 video adapters are not supported for use with the multiple display feature.
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RESOLUTION

If you want to use multiple monitors, Microsoft recommends that you use only video adapters that are known to work in a multiple-monitor environment. To work around this problem, remove the secondary video adapter.
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MORE INFORMATION

For additional information about video adapters that are supported with the multiple display feature, click the article number below to view the article in the Microsoft Knowledge Base:
182708  (http://support.microsoft.com/kb/182708/EN-US/ ) Hardware Requirements for Multiple Display Support in Windows 98
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APPLIES TO
  • Microsoft Windows 98 Standard Edition
  • Microsoft Windows 98 Second Edition
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Keywords: 
kbenv kbhardware kbprb KB205933
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