Article ID: 212761 - Last Review: January 24, 2007 - Revision: 1.3 OFF2000: Application Information Missing in System Information UtilityThis article was previously published under Q212761 SYMPTOMS
When you run the System Information utility, the Applications section that lists all the installed Microsoft Office programs is missing.
CAUSE
This problem will occur when you do the following:
RESOLUTION
To correct this problem, run the Office Setup program and select the Repair option. To select this option, follow these steps:
For more information about repairing your installation of Office, please see the following article in the Microsoft Knowledge Base: 230672
(http://support.microsoft.com/kb/230672/EN-US/
)
OFF2000: Differences Between Repair and Reinstall
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION
Both Office and Windows 98 include a tool called Microsoft System Information (Msinfo32.exe). This tool can be used to gather information about your computer, to diagnose problems, or to access other tools that are included with Windows 98. For example, if you are having display problems, you can use the System Information tool to determine what display adapter is installed on your computer, and view the status of the drivers.
For more information about the System Information utility, please see the following article in the Microsoft Knowledge Base: 184075
(http://support.microsoft.com/kb/184075/EN-US/
)
Description of Microsoft System Information (Msinfo32.exe) Tool
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