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OLEXP: Message Rules in Outlook Express May Not Work as Expected
Article ID: 217243 - View products that this article applies to.
This article was previously published under Q217243
For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/257824/EN-US/ )OL2000: Differences Between Outlook and Outlook Express
This behavior can occur if you have multiple message rules with the same conditions but different actions. If this is the case, the action in the last rule is the final action performed.
Outlook Express applies the actions of each of the message rules but it seems as though only the last message rule configured is performed. This is because Outlook Express does not stop processing rules after carrying out an action unless configured to do so.
To resolve this issue, delete the rule you do not want, or configure Outlook Express to stop processing multiple rules that apply to a message after an action is carried out. To do this, use one of the methods below:
Method 1 - Delete the RuleTo change this behavior, delete the rule you do not want. To delete a rule:
Method 2 - Configure Outlook Express to Stop Processing Multiple RulesTo configure Outlook Express to stop processing multiple rules:
This behavior is changed from earlier versions of Outlook Express.
The Stop Processing More Rules action should be set for most message rules to prevent this issue from occuring.
Article ID: 217243 - Last Review: January 24, 2007 - Revision: 1.2