Computer Stops Responding While Viewing Record in Event Viewer

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Article ID: 219305 - View products that this article applies to.
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When you view records in Event Viewer, your computer may stop responding (hang), or shut down automatically.


This issue can occur if the record you are trying to view contains damaged data. When this occurs, an attempt to read the invalid data may damage a memory heap, and this may generate the symptoms listed earlier in this article.


To resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack


Microsoft has confirmed that this is a problem in Windows NT 4.0. This problem was first corrected in Windows NT version 4.0 Service Pack 5.


Article ID: 219305 - Last Review: October 14, 2013 - Revision: 1.2
  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • Microsoft Windows NT Server 4.0 Standard Edition
kbnosurvey kbarchive kbhotfixserver kbqfe kbfix kbprb kbui KB219305

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