STOP 0xc000021 in Winlogon.exe When Printing and Running Screen Saver

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Article ID: 219319 - View products that this article applies to.
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Symptoms

While printing large files and the screen saver is activated automatically, you may receive the following blue screen error message:
STOP 0xc000021a in WINLOGON.EXE

Resolution

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:
  • Windows Service Pack Center -or-

  • 152734 how to obtain the latest windows nt 4.0 service pack
For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:
http://support.microsoft.com/contactus/?ws=support

Status

Microsoft has confirmed that this is a problem in Windows NT 4.0. This problem was first corrected in Windows NT version 4.0 Service Pack 5.

Properties

Article ID: 219319 - Last Review: June 22, 2014 - Revision: 4.0
Applies to
  • Microsoft Windows NT Server 4.0 Standard Edition
  • Microsoft Windows NT Server 4.0 Enterprise Edition
  • Microsoft Windows NT Workstation 4.0 Developer Edition
Keywords: 
kbhotfixserver kbqfe kbbug kbfix KB219319

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