Article ID: 222167 - Last Review: February 25, 2007 - Revision: 3.2

Cannot Add a Printer While a NetWare Print Queue Is Paused

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This article was previously published under Q222167
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SYMPTOMS

When you attempt to add a printer, you may receive the following error message:
Could not connect to the printer. You either entered a printer name that was incorrect of the specified printer is no longer connected to the server.
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CAUSE

This behavior can occur if the printer is a NetWare resource and the NetWare print queue is in a "paused" state (the PCONSOLE Print Queue Status Operator Flag for the "Allow users to submit print jobs" option is set to No).
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RESOLUTION

To resolve this issue, change the "Allow users to submit print jobs" option to Yes.
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STATUS

This behavior is by design.
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APPLIES TO
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Datacenter Server
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Keywords: 
kberrmsg kbprb kbprint KB222167
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