Article ID: 222629 - Last Review: January 24, 2007 - Revision: 1.2

Err Msg: Msgsrv32 Caused a General Protection Fault in Module...

View products that this article applies to.
This article was previously published under Q222629
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
315854  (http://support.microsoft.com/kb/315854/EN-US/ ) Windows 98 and Windows Me Error Message Resource Center
Expand all | Collapse all

SYMPTOMS

When you upgrade to Windows 98, and then restart your computer, you may receive the following error message:
MSGSRV32 caused a general protection fault in module CMCODEC.DRV
Back to the top

CAUSE

This behavior can occur if you have Cmedia drivers loading in the [386Enh] section of the System.ini file.
Back to the top

RESOLUTION

To resolve this issue, follow these steps:
  1. Restart your computer, press and hold down the CTRL key after your computer completes the Power On Self Test (POST), and then choose Command prompt only from the Windows 98 Startup menu. For information about Windows 98 startup, please see the following article in the Microsoft Knowledge Base:
    178548  (http://support.microsoft.com/kb/178548/EN-US/ ) No Starting Windows 98 Message at Startup
  2. Type the following lines, pressing ENTER after each line:
    cd\<windows>
    edit system.ini
    where <windows> is the name of your Windows folder.
  3. Change the lines in the [Drivers] section of the System.ini file in the following table. 
          From                To
      --------------------------------------
      aux=cmcodec.drv     aux=mmsystem.dll
      mixer=cmcodec.drv   mixer=mmsystem.dll
      midi=cmcodec.drv    midi=mmsystem.dll
      wav=cmcodec.drv     wav=mmsystem.dll
  4. Type a semicolon (;) at the beginning of the following line in the [386Enh] section of the System.ini line:
    device=cmedia.386
  5. Save the changes and then exit MS-DOS Editor. To save the changes and exit the editor, press ALT+F, press X, and then press Y when you are prompted to save the changes.
  6. Restart your computer.
Back to the top
APPLIES TO
  • Microsoft Windows 98 Standard Edition
Back to the top
Keywords: 
kbenv kberrmsg kbgpf kbprb KB222629
Back to the top
 

Get Help Now

Contact a support professional by E-mail, Online, or Phone

Article Translations

 

Related Support Centers