Article ID: 226446 - Last Review: August 28, 2007 - Revision: 3.6 Files or folders may not appear in Offline modeThis article was previously published under Q226446 SYMPTOMS
When you view or use a folder that has been made available offline while it is in Offline mode, some or all of the files or folders it contains may be missing. However, all of the files and folders appear when the folder is online.
CAUSE
The missing files or folders have long file names (LFNs), or the missing folders may contain files with long file names.
RESOLUTION
To resolve this issue, shorten the names of the affected files or folders.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. MORE INFORMATION
This behavior is caused by the MAX_PATH restrictions that exist throughout the Windows shell. Because of this limitation, LFN operations may not work or may produce unexpected results.
For more information about MAX_PATH restrictions in Microsoft Windows NT, click the following article numbers to view the articles in the Microsoft Knowledge Base:
177665
(http://support.microsoft.com/kb/177665/
)
Path too long error message when exceeding MAX_PATH
180410
(http://support.microsoft.com/kb/180410/
)
A program may not run when you try to start the program and the path may be truncated when you manually add a new environment variable in Windows 2000 and in Windows NT
APPLIES TO
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