SMS: Cannot Delete Files on a CD-ROM Drive

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This article was previously published under Q226890

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SUMMARY

In Systems Management Server (SMS), if you attempt to delete a file on a CD-ROM drive on a client computer when connected through Remote Tools - File Transfer, the remote control screen appears to stop responding (hang) for up to five minutes. After this time, you receive the following error message:

Could not delete 'filename' the file may be read-only or in use.

Click OK to close the error message.

Your computer appears to stop responding because files cannot be deleted from CD-ROMs. After SMS gives up the attempt and displays the error message, normal control is returned to the user. This behavior is by design.