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OLEXP: Unable to Retrieve E-Mail When Line Contains Only 2 Periods
Article ID: 226987 - View products that this article applies to.
This article was previously published under Q226987
For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/257824/EN-US/ )OL2000: Differences Between Outlook and Outlook Express
When you try to download e-mail from your POP3 e-mail server, you may be unable to do so, or you may be able to download some but not all of your messages.
This issue can occur if you try to download an e-mail message that contains a line with only 2 period characters. A line with only 2 period characters may be incorrectly interpreted by a POP3 e-mail server as being the end of a file. When this occurs, the POP3 e-mail server incorrectly interprets this information as indicating that the complete message has been sent.
To resolve this issue, upgrade to Outlook Express version 5 or later. For information about how to obtain and install Outlook Express version 5 or later, please view the following Microsoft Web site:
http://www.microsoft.com/windows/ieTo work around this issue, use Telnet to read or delete the e-mail message from your POP3 server. For information about how to do so, please see the following article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/187785/EN-US/ )How to Use Telnet to Test an Internet Mail Connection
Article ID: 226987 - Last Review: December 5, 2003 - Revision: 2.0