Computer Stops Responding When You Change Screen Resolution While Playing a DVD Movie

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Article ID: 227651 - View products that this article applies to.
This article was previously published under Q227651
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SYMPTOMS

When you change the screen resolution on your Windows 2000-based computer while playing a DVD movie, you may experience one or more of the following symptoms:
  • Your video screen may turn black.
  • The movie progress counter may clear and restart, but you may still be unable to see the movie.
  • Your computer may stop responding (hang).

CAUSE

This issue can occur because graphics-intensive programs can become unstable if you change screen resolution while they are running.

RESOLUTION

To resolve this issue, do not change the screen resolution on your Windows 2000-based computer while playing a DVD movie.

To work around this issue, quit the DVD viewer program, and then start it again.

Properties

Article ID: 227651 - Last Review: February 27, 2007 - Revision: 3.2
APPLIES TO
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
Keywords: 
kbdisplay kbprb kbui KB227651

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