XWEB: OWA Creates English Special Folders (Contacts, Calendar ...) During First Logon

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This article was previously published under Q230273

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SYMPTOMS

If you use Microsoft Outlook Web Access to log on to a mailbox for the very first time, the following folders are always created in English:

Calendar, Journal, Tasks, Notes, Contacts

Only the standard Messaging Application Programming Interface (MAPI) folders are localized, which are:

Inbox, Outbox, Sent Items, Deleted Items

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CAUSE

Collaboration Data Objects (CDO) is not able to handle different languages. It always uses English as default.

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To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 (http://support.microsoft.com/kb/191014/EN-US/ ) XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

For additional information on how to download the update for this problem, click the article number below to view the article in the Microsoft Knowledge Base:

289606 (http://support.microsoft.com/kb/289606/EN-US/ ) XGEN: Exchange Server 5.5 Post-Service Pack 4 Collaboration Data Objects Fixes Available

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STATUS

Microsoft has confirmed that this is a problem in Exchange Server version 5.5 SP2. This problem was first corrected in Exchange Server 5.5 Service Pack 4.

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MORE INFORMATION

There is a new registry setting that can be set to select one of the following languages:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeWeb\Parameters

The new value is called: DefaultLCIDForCDO1, type: REG_DWORD

The value for this is the Local ID (LCID) that the Outlook Web Access clients use and want their Outlook folder names in. For example, for Japanese Outlook Web Access clients, this value should be set to 0x0411. The legal values for this are listed below:

0x0409: //English (US)
0x0809: //English (Britain)
0x1009: //English (Canada)
0x1409: //English (New Zealand)
0x0C09: //English (Australia)
0x1809: //English (Ireland)
0x1C09: //English (South Africa)
0x2009: //English (Jamaica)
0x2409: //English (Caribbean)

0x040C: //French (Standard)
0x080C: //French (Belgium)
0x100C: //French (Switzerland)
0x0C0C: //French (Canada)
0x140C: //French (Luxembourg)

0x0407: //German (Standard)
0x0807: //German (Switzerland)
0x0C07: //German (Austria)
0x1007: //German (Luxembourg)
0x1407: //German (Liechtenstein)

0x0411: //Japanese

0x080A: //Spanish (Mexico)
0x040A: //Spanish (Traditional)
0x0C0A: //Spanish (Modern)

To install the fix, perform the following steps on the computer where Outlook Web Access is installed:

Stop the Microsoft Internet Information Server (IIS).
Replace Cdo.dll under Winroot\System32.
Add the above registry key and value.
Restart IIS.

After that, every client logging on for the first time gets the folder names in the language chosen by the registry key.

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APPLIES TO

Microsoft Exchange Server 5.5 Standard Edition

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kbhotfixserver kbqfe kbbug kbexchange550presp4fix kbexchange550sp4fix kbfix kbqfe KB230273

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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