Article ID: 239062 - Last Review: October 23, 2002 - Revision: 1.0

WD2000: General Information About Word 2000 Instrumented Version

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This article was previously published under Q239062

SUMMARY

Microsoft Word 2000 Instrumented Version (IV) is a research program that helps Microsoft gather information about how certain functions in Word and Office are used. This article describes how to install and uninstall Word 2000 Instrumented Version and also provides information about the data the program collects.

NOTE: This research program is also known as the "4994 Survey."

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MORE INFORMATION

How Word 2000 Instrumented Version Works

Word 2000 Instrumented Version is a research tool that collects information about how you use Word 2000 and other Office 2000 functions. It records your use of program functions for a period of 30 days and stores this information in the \windows\off9iv folder as files with *.rsh extensions. The *.rsh files are binary files and cannot be opened without a special viewer utility. At the end of 30 days, you are prompted to copy the data to disk. The number of disks needed for the files depends on the amount of data collected during the 30-day period, but the maximum number of disks that are needed is three. The Word 2000 Instrumented Version Setup program, Ivsetup.exe, installs a number of new dynamic link library (DLL) files on your computer. It renames the Winword.exe and Ww9intl.dll files to have an .iv extension. It copies its own version of these files to your computer. It also writes information to the Windows registry. When you uninstall the instrumented version, the Setup program returns your computer to the way it was before you installed it by deleting the .dll files, renaming the original Winword.exe and Ww9intl.dll files to their original file names, and cleaning up the registry.

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Installing Office 2000

If you currently have Office 2000 installed, go to the "Installing Word 2000 Instrumented Version" section of this article. If you do not have Office 2000 installed, follow these steps:

Insert the Office 2000 compact disc into your CD-ROM or DVD-ROM drive. If auto-run is turned on, Office 2000 begins to install itself. If this happens, skip to step 3. If this doesn't happen, go to step 2.
On the Start menu, point to Run. In the Open box, type the drive letter of your CD-ROM or DVD-ROM drive, followed by the path to the Setup.exe file, similar to the following:
<drive>\setup.exe
where <drive> is the drive letter of your CD-ROM or DVD-ROM drive.
Follow the instructions on your screen.

NOTE: Install Office 2000 to the default directory as recommended by Office Setup. Otherwise, the instrumented version may not work properly on your computer.

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Installing Word 2000 Instrumented Version

Insert the Word 2000 IV compact disc in your CD-ROM or DVD-ROM drive.
Double-click the My Computer icon on the Desktop.
Double-click the icon for your CD-ROM or DVD-ROM drive.
Double-click the Ivsetup.exe file.

NOTE: The instrumented version is not installed correctly unless you double-click the Ivsetup.exe file.
Follow the instructions on your screen. When prompted to install the instrumented version files, click OK.

To ensure that the instrumented version has been properly installed, follow these steps:

Start Word.
On the Help menu, click About Microsoft Word.

"IV" should appear in the product name. Make sure you see something similar to the following near the top of the dialog box:
Microsoft Word 2000, IV (9.0.2720)
NOTE: You can also run the Visual Basic for Applications command Application.Build to return the build number. For additional information about returning a build number, please click the article number below to view the article in the Microsoft Knowledge Base:
212719 (http://support.microsoft.com/kb/212719/EN-US/ ) WD2000: VBA Command to Display Version Number of Word
If you do not see Microsoft Word 2000 IV, please call Griggs-Anderson at (800) 983-2970.

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Uninstalling Word 2000 Instrumented Version

To remove Word 2000 Instrumented Version, do the following steps:

On the Start menu, point to Settings and click Control Panel.
Double-click Add/Remove Programs.
In the list of programs, select Microsoft Word 2000 IV.
Click Add/Remove.
When you are prompted to remove the instrumented version, click OK.

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What Happens When You Install the Instrumented Version

The Ivsetup program installs the following files:

\Microsoft Office\Office\TWCOM.DLL
\Microsoft Office\Office\TWCORE.DLL
\Microsoft Office\Office\TWACCESS.DLL
\Microsoft Office\Office\TWFP.DLL
\Microsoft Office\Office\TWOUTLK.DLL
\Microsoft Office\Office\TWPPT.DLL
\Microsoft Office\Office\TWWORD.DLL
\Microsoft Office\Office\TWXL.DLL

The IVsetup program renames the following files and then installs its own version of these files:

   From                             To
   ---------------------------------------------------------------------
   Winword.exe                      Winword.iv

   Ww9intl.dll                      Ww9intl.iv

These files are located in the following folders:

\Microsoft Office\Office\Winword.exe

\Microsoft Office\Office\1033\ww9intl.dll

The Ivsetup program creates the following registry keys and adds the appropriate string or dword values to the registry keys:

HKEY_LOCAL_MACHINE\Software\Microsoft\Office Test\Testwizard\IV

HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Word\Microsoft Word

      String Value Name         String Value Data
      ------------------------------------------------------------------
      RSHDISK                   2
      RSHPERIOD                 30
      RSHEXPIRE                 36410
      RSHNEXT                   0002

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall \Word2000IV

      String Value Name         String Value Data
      ------------------------------------------------------------------
      Displayname               Microsoft Word 2000 IV

      UninstallString           RunDll32 advpack.dll,LaunchINFSection
                                C:\WINDOWS\INF\ivsetup9.inf,Uninstall

                                NOTE: This string appears as one continuous 
                                line of text. If you installed Windows in a 
                                folder other than the default, your path 
                                may be different than the path shown here.

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer \UserAssist\Settings

      DWORD Value Name          Dword Value Data
      ------------------------------------------------------------------   
      Instrument                00000001
      NoEncrypt                 00000001

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What Happens When you Uninstall the Instrumented Version

The following files are removed from your computer:

\Microsoft Office\Office\TWCOM.DLL
\Microsoft Office\Office\TWCORE.DLL
\Microsoft Office\Office\TWACCESS.DLL
\Microsoft Office\Office\TWFP.DLL
\Microsoft Office\Office\TWOUTLK.DLL
\Microsoft Office\Office\TWPPT.DLL
\Microsoft Office\Office\TWWORD.DLL
\Microsoft Office\Office\TWXL.DLL

The Ivsetup program renames the following files:

   From                             To
   ---------------------------------------------------------------------
   Winword.iv                       Winword.exe

   Ww9intl.iv                       Ww9intl.dll

These files are located in the following folders:

\Microsoft Office\Office\Winword.exe

\Microsoft Office\Office\1033\ww9intl.dll

The following registry key is removed:

HKEY_LOCAL_MACHINE\Software\Microsoft\Office Test\Testwizard\IV

The string values and dword values in the following registry keys are removed:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall \Word2000IV

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer \UserAssist\Settings

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