Article ID: 2401878 - View products that this article applies to.
Consider the following scenario:
To fix this problem, install all the following cumulative updates:
(http://support.microsoft.com/kb/2400367/ )Description of the cumulative update package for Office Communications Server 2007 R2, Response Group Service: September 2010
(http://support.microsoft.com/kb/2407349/ )Description of the cumulative update for Office Communications Server 2007 R2, Core Components: September 2010
(http://support.microsoft.com/kb/2400375/ )Description of the update package for Communications Server 2007 R2, Web Components: September 2010
(http://support.microsoft.com/kb/2400402/ )Description of the cumulative update for Office Communications Server 2007 R2, Administration Tools: September 2010
To work around this issue, you must restart the Response Group Service.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.