"A Fatal Exception..." Error Message May Be Displayed When You Undock Your Laptop

When you undock your laptop, your computer may stop responding (hang), or you may receive the following error message:

This issue can occur if you have a network adapter installed in the docking station that uses device drivers that were released after the release of Microsoft Windows 95, and the "Exists in all hardware profiles" feature is enabled.

To work around this issue, use one of the following methods:

• Click to clear the Exists in all hardware profiles check box to disable this feature before you undock your laptop.
• Use the "Search for updated drivers" method in Device Manager to update the device driver instead of using the "Have Disk" method.

The "Exists in all hardware profiles" feature is automatically selected if you update device drivers by using the "Have Disk" method in Device Manager.

When you use the "Search for updated drivers" method to update device drivers, the "Exists in all hardware profiles" check box is not automatically selected.