Article ID: 266305
This article was previously published under Q266305
This article has been archived. It is offered "as is" and will no longer be updated.
If a Web server uses the "Content-disposition: attachment" HTTP header to force a file download, and the user cancels the download 2 or 4 times from the Save As dialog box, Internet Explorer appears to stop responding ("hang") during the next attempt to download the file. The download indicator in the upper-right corner of the browser continues to advance for 15 minutes before the browser renavigates to an error page that indicates that the download was unsuccessful. After this, Internet Explorer will not respond to any attempt to access that Web site.
This problem occurs consistently only with large files or slow connections.
In this specific scenario, Internet Explorer strands a connection to the Web server. This connection won't be reused or closed until Internet Explorer is closed. Because of the HTTP-enforced, per-server connection limit, after 2 or 4 connections are stranded, Internet Explorer is no longer able to create new connections to the server and will time out waiting for one of the stranded connections to close.
To resolve this problem, obtain the latest service pack for Internet Explorer version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/276369/EN-US/ )How to Obtain the Latest Internet Explorer 5.5 Service Pack
Microsoft has confirmed that this is a problem in Internet Explorer 5.5. This problem was first corrected in Internet Explorer version 5.5 Service Pack 1.
Steps to Reproduce Behavior
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/183110/ )WinInet Limits Connections Per Server
For more information about developing Web-based solutions for Microsoft Internet Explorer, visit the following Microsoft Web sites: