XCON: How to Configure a SMTP Virtual Server Part 2

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Article ID: 268163 - View products that this article applies to.
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SUMMARY

This article is part two of a two-part article that describes the different configuration options for the Simple Mail Transfer Protocol (SMTP) service in Exchange 2000 Server. This article assumes that you have already installed Microsoft Windows 2000 Server, Microsoft Windows 2000 Advanced Server, or Microsoft Windows 2000 Datacenter Server and Exchange 2000 Server.

Part 1 covers the following topics:
  • Configuration
    • How to Start the Exchange System Manager
  • Virtual Servers
    • How to Create an Additional SMTP Virtual Server
    • How to Change the IP Address and Port Number
    • How to Stop, Start, or Pause a Virtual Server
    • How to Limit Inbound Connections
    • How to Set the Connection Time-Out
    • How to Enable Transaction Logging
    • How to Configure ODBC Logging
    • How to Customize W3C Extended Logging
    • How to Authenticate Connections
    • How to Encrypt Connections
    • How to Deny Inbound Connections
    • How to Restrict Relaying
    • How to Limit Inbound Message Size
    • How to Limit Inbound Session Size
    • How to Limit Outbound Messages for Each Connection
    • How to Limit Outbound Recipients for Each Message
    • How to Process Non-Delivery Reports
    • How to Process Badmail Messages
    • How to Process Unresolved Recipients
    • How to Set Retry Intervals
    • How to Set Outbound Delay Notifications
    • How to Set Outbound Message Expiration
    • How to Set Local Delay Notifications
    • How to Set Local Message Expiration
    • How to Set Outbound Security
    • How to Limit Outbound Connections
    • How to Specify the Outbound Port
    • How to Specify the Hop Count
    • How to Set a Masquerade Domain
    • How to Change the Fully Qualified Domain Name
    • How to Set a Smart Host
    • How to Enable Reverse Domain Name System Lookups
    • How to Enable Message Filtering (Turf List)
Part 2 covers the following topics:
  • Monitoring
    • Current Sessions
      • How to View Current Sessions
      • How to Stop Current Sessions
    • Queues
      • How to Gain Access to Queues
      • How to Set the Queue Display
      • How to View Queued Messages
  • How to Delete Messages in a Queue
    • How to Delete One Message in a Queue
    • How to Delete All Messages in a Queue
    • How to Delete a Specific List of Messages in a Queue
  • How to Freeze and Unfreeze Messages in a Queue
    • How to Freeze One Message in a Queue
    • How to Freeze All Messages in a Queue
    • How to Freeze a Specific List of Messages in a Queue
This article is a continuation of the following Microsoft Knowledge Base article:
266686 How to Configure the Simple Mail Transfer Protocol Service Part 1

MORE INFORMATION

Monitoring

Current Sessions

The Current Sessions node is used to monitor the connections and queues. This section provides procedures to manage client connections.

How to View Current Sessions
  1. In Exchange System Manager, click to expand the SMTP virtual server that you want to configure.
  2. Click Current Sessions.
  3. In the right pane, a list of the current sessions is displayed that contains the following information:
    • The name of the connected user.
    • The Internet Protocol (IP) address from which the client has connected.
    • The total connected time of the session.
How to Stop Current Sessions
  1. In Exchange System Manager, click to expand the SMTP virtual server that you want to configure.
  2. Click Current Sessions.
  3. To stop all sessions, click Terminate All on the Action menu.
  4. To stop a particular session, click the session that you want to stop, and then click Terminate on the Action menu.

Queues

Queues are managed in the Queues node on each SMTP virtual server. Exchange 2000 Server provides better access to information about queues and the messages that the queues contain.

How to Gain Access to Queues
  1. In Exchange System Manager, click to expand the SMTP virtual server that you want to configure.
  2. Click Queues.
  3. In the right pane, the queue summary is displayed.
  4. In the queue summary pane, the following information is displayed:
    • Next Destination Server. The next destination server for this queue.
    • Submission of Oldest Message. The date and time of submission of the oldest message in the queue.
    • Total # of Messages. The number of messages in the queue.
    • Total Message Size. Total size of all the messages in the queue.
    • Next Connection Attempt. The next scheduled connection time.
How to Set the Queue Display

By default, all the columns of information are displayed in a specific order. To change the order of the columns, drag the column header to the new position.

To choose the columns or the order of columns in which to view messages, perform the following steps from Queue Summary view:
  1. On the View menu, click Choose Columns. The Modify Columns dialog box is displayed.
  2. To add columns to or remove columns in the results pane:
    • To add columns, click an item in the Hidden columns list, and then click Add.
    • To remove columns, click an item in the Displayed columns list, and then click Remove.
  3. If you want to change the order of the columns, click a column, and then click Move up or Move down, as applicable.
How to View Queued Messages

The quickest way to view some of the messages in a queue is to enumerate the first 100 messages. This command is actually the default setting of the Custom Filter command that enables you to enumerate a specific set of messages.

To display the first 100 messages of a queue in Message Summary view:
  1. Gain access to the Queues node as described in the "How to Gain Access to Queues" section of this article.
  2. Click the queue that you want to view.
  3. Determine whether there are messages to enumerate:
    • If There are no matching messages queued is displayed in the details pane, there are no messages to enumerate.
    • If Enumerate message from the queue node is displayed in the details pane, continue to the next step.
  4. With the queue selected, click Enumerate 100 Messages on the Action menu.
To display a custom-filtered list of messages in Message Summary view:
  1. Gain access to the Queues node as described in the "How to Gain Access to Queues" section of this article.
  2. Click the queue that you want to view.
  3. Determine whether there are messages to enumerate:
    • If There are no matching messages queued is displayed in the details pane, there are no messages to enumerate.
    • If Enumerate message from the queue node is displayed in the details pane, continue to the next step.
  4. With the queue selected, click Custom Filter on the Action menu.

    NOTE: The Custom Filter dialog box is displayed.
  5. In the Select the Action list, click Enumerate (this is the default action).
  6. Set other options in this dialog box to meet all the criteria of the messages that you want to view, and then click OK.
NOTE: To stop the search at any time, click Cancel in the Searching dialog box.

How to Delete Messages in a Queue

You can delete messages with or without sending a non-delivery report (NDR) to the sender.

How to Delete One Message in a Queue

  1. Gain access to the Queues node as described in the "How to Gain Access to Queues" section of this article.
  2. Click the queue that contains the message that you want to delete.
  3. Enumerate the queue.
  4. Find and click the message that you want to delete.
  5. On the Action menu, click either Delete (send NDR) or Delete (no NDR), as applicable.

How to Delete All Messages in a Queue

  1. Gain access to the Queues node as described in the "How to Gain Access to Queues" section of this article.
  2. Click the queue that contains the messages that you want to delete.
  3. Determine whether there are messages to delete:
    • If There are no matching messages queued is displayed in the details pane, there are no messages to delete.
    • If Enumerate message from the queue node is displayed in the details pane, continue to the next step.
  4. Click the queue, and then click either Delete (send NDR) or Delete (no NDR) (as applicable) on the Action menu.

How to Delete a Specific List of Messages in a Queue

  1. Gain access to the Queues node as described in the "How to Gain Access to Queues" section of this article.
  2. Click the queue that contains the messages that you want to delete.
  3. Determine whether there are messages to delete:
    • If There are no matching messages queued is displayed in the details pane, there are no messages to delete.
    • If Enumerate message from the queue node is displayed in the details pane, continue to the next step.
  4. With the queue selected, click Custom Filter on the Action menu.
  5. In the Select the Action list, click either Delete (send NDR) or Delete (no NDR), as applicable.
  6. Set other options in this dialog box to meet all the criteria of the messages that you want to delete, then click OK.
NOTE: The default settings of the delete actions are set to delete all messages with a size greater than 0 kilobytes (KB) that are older than 0 days and 0.00 hours and minutes. Make sure that you modify these default settings unless you want all the messages in a queue deleted.

How to Freeze and Unfreeze Messages in a Queue

If you freeze a message, you prevent that message from being transported out of a queue without deleting that message. Frozen messages reside in a queue until the messages are unfrozen.

How to Freeze One Message in a Queue

  1. Gain access to the Queues node as described in the "How to Gain Access to Queues" section of this article.
  2. Click the queue that contains the message that you want to freeze.
  3. Enumerate the queue.
  4. Click the message that you want to freeze.
  5. On the Action menu, click Freeze.

How to Freeze All Messages in a Queue

  1. Gain access to the Queues node as described in the "How to Gain Access to Queues" section of this article.
  2. Click the queue that contains the messages that you want to freeze.
  3. Determine whether there are messages to freeze:
    • If There are no matching messages queued is displayed in the details pane, there are no messages to freeze.
    • If Enumerate message from the queue node appears in the details pane, continue to the next step.
  4. With the queue selected, click Freeze on the Action menu.

How To Freeze a Specific List of Messages in a Queue

  1. Gain access to the Queues node as described in the "How to Gain Access to Queues" section of this article.
  2. Click the queue that contains the messages that you want to freeze.
  3. Determine whether there are messages to freeze:
    • If There are no matching messages queued is displayed in the details pane, there are no messages to freeze.
    • If Enumerate message from the queue node is displayed in the details pane, continue to the next step.
  4. With the queue selected, click Custom Filter on the Action menu.
  5. In the Select the Action list, click Freeze.
  6. Set other options in this dialog box to meet all the criteria of the messages that you want to freeze, and then click OK.
NOTE: To stop the search at any time, click Cancel in the Searching dialog box. To unfreeze messages, perform the preceding procedures to freeze a single message, all messages, or a specific set of messages (as applicable), but click Unfreeze instead of clicking Freeze.

Properties

Article ID: 268163 - Last Review: February 21, 2007 - Revision: 1.4
APPLIES TO
  • Microsoft Exchange 2000 Server Standard Edition
Keywords: 
kbinfo KB268163

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