Error Message "The Directory Operation Is Still in Progress" in Printer Sharing Dialog Box

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This article was previously published under Q268545

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SYMPTOMS

On a domain controller, member server, or workstation in a Microsoft Windows 2000 Active Directory domain, the Sharing tab of the Printer Properties dialog box displays the following error message below the List in the Directory check box:

The Directory operation is still in progress.

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CAUSE

The Domain Name System (DNS) server address in the TCP/IP settings of the computer is not set correctly or the DNS server is not set up correctly.

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RESOLUTION

You must correct the DNS setting so that it points to a DNS server that contains a copy of the DNS zone for the Active Directory domain.

For more troubleshooting information about DNS configuration for Active Directory, see the following Microsoft Knowledge Base articles:

237675 (http://support.microsoft.com/kb/237675/EN-US/ ) Setting Up the Domain Name System for Active Directory

241505 (http://support.microsoft.com/kb/241505/EN-US/ ) SRV Records Missing After Implementing Active Directory and DNS

241515 (http://support.microsoft.com/kb/241515/EN-US/ ) How to Verify the Creation of SRV Records for a Domain Controller

254680 (http://support.microsoft.com/kb/254680/EN-US/ ) DNS Namespace Planning

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MORE INFORMATION

Active directory is unable to resolve the location of the Active Directory resources from the DNS server and is continuing to attempt to contact a Domain Controller to publish the printer.

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