Service Does Not Start with "Access Denied" Message When Service Program File Is Located Remotely

View products that this article applies to.

This article was previously published under Q269015

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SYMPTOMS

A service that is configured with a program file that remotely located (for example, on another Windows 2000-based computer) may not start with an "Access Denied" error message if the service is configured to start as an account other than the Local System account.

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CAUSE

This problem occurs because Service Control Manager does not fully impersonate the user that is specified to start the service.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 (http://support.microsoft.com/kb/260910/EN-US/ ) How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date        Time      Size    File name
   ------------------------------------------
   09/06/2000  11:43 AM  85,776  Services.exe

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.

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MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 (http://support.microsoft.com/kb/249149/EN-US/ ) Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

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