Article ID: 278599 - Last Review: January 29, 2007 - Revision: 2.1 OLEXP: Error When You Import an Address Book to Outlook ExpressThis article was previously published under Q278599 SYMPTOMS
When you try to import a Windows Address Book (WAB) to Outlook Express, you may receive the following error message:
An error occurred during the import process.
The import process could not be completed.
CAUSE
This behavior can occur if the files that you are tying to import have the read-only attribute set. NOTE: Copy the Windows Address Book (.wab) files to a CD-ROM by using a CDR or CDR/W device to set the read-only attribute. RESOLUTION
To resolve this behavior, copy the files to a writable disk (for example, a floppy disk or hard disk), and remove the read-only attribute from the file's properties. You should be able to use the Outlook Express import feature to import the files. Use the following steps to remove the read-only attribute from your .wab file:
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