OL2000: The Custom Installation Wizard Deployment Package Does Not Create a New Profile

View products that this article applies to.

This article was previously published under Q281620

Expand all | Collapse all

SYMPTOMS

When you deploy Outlook 2000 by using the Custom Installation Wizard (CIW), the profile that you specify in the CIW does not deploy to client computers and the client computers current messaging profile settings remain.

Back to the top

CAUSE

This behavior occurs because there are messaging profiles that are already configured on the client computers, which do not allow the CIW profile to deploy.

Back to the top

WORKAROUND

To work around this behavior, use the Microsoft Exchange Automatic Profile Generator (Newprof.exe) with a Profile Descriptor File (.prf) to force the creation of new profiles, regardless of whether any profiles are currently present on the client computers. You can enter the Newprof.exe utility on a command line option in the CIW wizard.

For additional information about how to enter the command line option in the CIW wizard and how to use the Newprof.exe utility, click the article number below to view the article in the Microsoft Knowledge Base:

147352 (http://support.microsoft.com/kb/147352/EN-US/ ) Creating Default User Profiles

Back to the top