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Disconnected sessions retain the original <clientname> variableArticle ID: 281981 - View products that this article applies to. This article was previously published under Q281981 On This PageSYMPTOMS When you reconnect to a disconnected Terminal Services
session on a different computer from the one on which you originally
established the connection, the clientname variable
retains the computer name of the computer on which you created the original
session. CAUSE This problem occurs because when you reconnect to a
disconnected session, Terminal Services does not verify whether the client
computer has changed. RESOLUTIONWindows XP hotfix informationA supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that this article describes. Apply this hotfix only to systems that are experiencing this specific problem.To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site: http://go.microsoft.com/?linkid=6294451 Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
(http://go.microsoft.com/?linkid=6294451)
http://support.microsoft.com/contactus/?ws=support
(http://support.microsoft.com/contactus/?ws=support)
PrerequisitesYou must have Windows XP Service Pack 2 installed to apply this hotfix.Restart requirementYou have to restart the computer after you apply this hotfix.Hotfix replacement informationThis hotfix does not replace any other hotfixes.File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Windows XP with SP2, x86-based versionsCollapse this table
Windows XP with SP3, x86-based versionsCollapse this table
Windows Server 2003 hotfix informationA supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support Note In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
(http://support.microsoft.com/contactus/?ws=support)
PrerequisitesYou must have Windows Server 2003 installed to apply this hotfix.Restart requirementYou have to restart the computer after you apply this hotfix.Hotfix replacement informationThis hotfix does not replace any other hotfixes.How to enable the hotfixYou have to manually create and configure the UpdateClientNameOnReconnect registry entry on the Windows 2003-based computer if the hotfix does not automatically create and configure this registry entry. To create and configure the registry entry manually, follow these steps:
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Windows Server 2003 with SP1, x86-based versionsCollapse this table
Windows Server 2003 with SP2, x86-based versionsCollapse this table
Windows Server 2003 with SP1, x64-based versionsCollapse this table
Windows Server 2003 with SP2, x64-based versionsCollapse this table
Windows Server 2003 with SP1, Itanium-based versionsCollapse this table
Windows Server 2003 with SP2, Itanium-based versionsCollapse this table
WORKAROUND To resolve this problem, log off from the Terminal Services
session, and then log back on so that you can re-establish the
clientname variable from the new computer.
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section. MORE INFORMATION Programs or scripts that rely on the
clientname variable may not work if you establish a
session on one computer, disconnect, then reconnect to that session from a
different computer.
PropertiesArticle ID: 281981 - Last Review: January 6, 2009 - Revision: 5.0 APPLIES TO
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