You cannot perform a mail merge to create labels by using records from the Outlook 2002 Contacts folder

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Article ID: 284401 - View products that this article applies to.
This article was previously published under Q284401
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Symptoms

When you attempt to perform a mail merge to create labels by using records from the Outlook 2002 Contacts folder, only part of the records are merged.

Workaround

To work around this issue, click Propagate Labels from the Mail Merge toolbar before you click Merge to document:
  1. In either the Outlook shortcuts or the folder list, click the Contacts folder.
  2. On the Tools menu, click Mail Merge.
  3. Click Mailing Labels under Document type, click New Document under Merge to, and then click OK.
  4. In Microsoft Word, click Complete Setup.
  5. Click Create, click Mailing Labels, and then click Setup.
  6. Click the label type, click OK, and then click Close.
  7. On the Mail Merge toolbar, click Insert Merge Fields. Add fields to the label, and then click Close.
  8. Click Propagate Labels, and then on the Mail Merge toolbar, click Merge to document.
  9. Click All, and then click OK.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Properties

Article ID: 284401 - Last Review: October 25, 2013 - Revision: 2.0
Applies to
  • Microsoft Outlook 2002 Standard Edition
Keywords: 
kbnosurvey kbarchive kbemail kbmerge kbpending KB284401

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